Terms & Conditions
- Once purchased, online tickets may not be used in conjunction with any other offer.
- No ticket may be resold.
- Day admission tickets are non-refundable.
- Any discounts or offers online are available in limited quantities and for limited periods only. They will not be available for phone or in-person bookings.
- Please bring along your booking reference number and/or show us on your smart device.
- Some exhibits may be closed due to safety or technical reasons.
- Prices are correct at the time of going to press and are subject to change without notification.
- We reserve the right to refuse entry to the aquarium.
- Annual return passes are non-transferable.
Our full terms and conditions can be found here