Online Booking

• Once purchased, online tickets may not be used in conjunction with any other offer.
• No ticket may be resold.
• Day admission tickets are non-refundable.
• Any discounts or offers online are available in limited quantities and for limited periods only. They will not be available for phone or in-person bookings.
• Please bring along your booking reference number and/or show us on your smart device.
• Some exhibits may be closed due to safety or technical reasons.
• Prices are correct at the time of going to press and are subject to change without notification.
• We reserve the right to refuse entry to the aquarium.
• Annual return passes are non-transferable.
• Tickets purchased alongside the Wet & Wild deal don't qualify for the annual return pass.

          Our full terms and conditions can be found here